Organization Overview:

Bounce Children’s Foundation transforms the lives of chronically ill children, and their families, shifting all from surviving to thriving.

While many individuals/organizations support kids when they are hospitalized, things change once they are home.  Bounce provides support to chronically ill children, their parents, and their siblings both at home and in the community.  It builds resilience by bringing members together for fun and friendship, learning and sharing, and by creating a support structure for all.  Totally unique, Bounce is the only organization providing this much- needed support and filling this critical gap in the overall care & health of seriously ill kids and their families.

• Bounce Bash®: from every-day, to once-in-a-lifetime, family adventures
• Bounce It Forward®: turning donated tickets into unexpected fun
• Bounce Back Kits®: themed family care packages that distract and ease stress
• Bounce Academy®: strength training for vital coping skills
• Bounce Net®: 24x7 private, online community and safety net

Role Description:

Reporting directly to the CEO, this person is responsible for membership support and general operations, including gift processing and donor acknowledgement, database management and administrative support.  The position includes opportunities for learning and growth, and the latitude to recommend improvements to business management processes. As a core team member, this position is a key connection between programs, fundraising, and administration in this small, mission-driven nonprofit that features a lively, productive, and highly collaborative environment.

Primary Responsibilities:

• Partner with CEO to establish, maintain, and improve overall operations to support Bounce growth
• Maintain Salesforce.com and Constant Contact databases
• Logging/tracking of all gifts received in SalesForce.com and revenue reporting
• Primary responsibility for administrative functions, including office systems and upkeep, data entry, correspondence, expense processing, in addition to event, development and program support
• Creating/distributing donor acknowledgments
• Process all Family Applications, Maintain Family Membership Database, and Manage Family Communications
• Maintain clear communications with internal/external constituents
• Partner with bookkeeper to process expenses and reconcile Salesforce & QuickBooks donor gifts
• Contribute to organization’s overall communications vehicles (newsletter, annual report, etc.)
• Provide support to CEO and share general office duties, as needed

Mandatory Job Qualifications:

• Associates or Bachelor’s degree, preferably in a business-related field
• Minimum one-two years of experience in business, not-for-profit sector or related field
• Commitment to Bounce's mission and empathetic to the needs of seriously ill children
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with Salesforce (or similar CRM system)
• Well organized, accurate, attention to detail, dependable, ability to multi-task, strong time management, strong work ethic, cooperative, willing to learn, and customer service oriented
• Project management and intern/volunteer management experience preferred

Hours/Schedule/How to Apply:

Salaried role. Salary commensurate with experience. Benefit packages includes medical, dental, vision as well as PTO.

General Office Hours: 8:30 – 5:00 pm.

To apply, Send a single Word document or PDF that includes cover letter and resume to: info@bouncechildrensfoundation.org